What types of services are we providing and how much traffic are we getting?
•Reference – in avatar, virtual, and email
•Programs – weekly programs on an array of topics
•Exhibits – World War II posters, Alzheimer’s Disease, author Vachel Lindsay
•Collections grouped by topic – web resources and Second Life formatted books
•Book discussions and author visits
•Training – how to use library resources and how to do things in Second Life
•Evaluating – what kinds of information do people in a virtual world want?  Do we need to create a different experience? How do we create that experience?
•3-4,000 traffic per day; was at a high of 15,000 during grand opening